General provisions

This Privacy Policy Statement (hereinafter referred to as the Statement) is an official document of Pacific Wild Fish and Seafood Trading LLC., located at DIP, European Business Center, office 218 - Dubai (hereinafter referred to as the " Company"/"Operator"), and determines the procedure for processing and protecting information about individuals (hereinafter referred to as Users) who use the services, information, and services of the company's website located on the domain name pacificwildfish.ae (hereinafter-the Site).

Relations related to the processing of personal data and information about users of the Site are regulated by this Regulation, other official documents of the Operator and the current legislation of the UAE.
This Regulation applies to the processing of private, personal data collected by any means, both active and passive, both via the Internet and without its use, from persons located anywhere in the world.

This policy is published in full on the Company's Website.

Collection of personal data

The purpose of processing personal data is to fulfill the Operator's obligations to Users in relation to the use of the Site and its services.

The processing of personal data of users is carried out with the consent of the personal data subject to the processing of his personal data.

The user gives his consent to the processing of personal data by setting a mark in the field with the signature: "By using this form, you confirm your consent to our policy on the processing and storage of personal data."

The composition of the personal data collected:

• first name, last name, patronymic
• phone number,
• email address,
• postal address.

Identification files (cookies) and other technologies

The Website, interactive services and applications, e-mail messages and any other communications on behalf of the Company may use identification cookies and other technologies, such as: pixel tags, web beacons. Such technologies are used to analyze user behavior on the site and measure the effectiveness of advertising. The information collected by cookies and other technologies mentioned above is considered as non-personal.

The user can disable cookies in the settings of their web browser or mobile device. At the same time, some functions of the website related to the use of cookies may be restricted.

On the company's website, some information is collected automatically. This information is stored in the statistics files and includes:

• Internet Protocol Address (IP address),
• browser type and language,
• information about the Internet service provider,
• send and exit pages,
• operating system information,
• date and time tag,
• information about sessions.

This information is used to analyze trends, administer the site, study user behavior on the site, and collect demographic information. The Company may use such information for its own marketing purposes.

In the e-mail messages sent to users, interactive links to the information posted on the Company's website can be used. When users click on such links, their requests go through a separate registration process before they reach the destination page on the company's website. The company tracks such" pass-through " data in order to determine interest in individual topics and measure the effectiveness of communication with users.

Pixel tags notify the sender of an email message whether such a message has been read. The Company may use such information to limit the number of messages sent to users or to stop sending them.

Storage and use of personal data

Personal data of Users is stored exclusively on electronic media and processed using automated systems, except in cases where non-automated processing of personal data is necessary in connection with the implementation of legal requirements.

The personal data collected by the company allows you to communicate with users, send commercial offers, notifications about new products, special offers and various events. The user has the right to refuse to receive notifications by clicking on the link contained in the email.

Collection and use of non-personal information

The Company also collects non-personal data that does not allow it to be directly associated with any particular person.

The Company reserves the right to collect, use, transmit and disclose non-personal information for the purpose of conducting statistical research in order to improve the quality of the services provided, as well as for any other purposes not prohibited by the current legislation of the UAE.

The following non-personal information may be collected:

• language,
• postal code,
• device type,
• location,
• time zone,
• occupation,
• interests.

In cases where non-personal information is combined with personal information, such aggregate information will be treated as personal information as long as such information is combined.

Transfer of personal data

Personal data of Users is not transferred to any third parties, except for the cases expressly provided for in this Regulation.

The processing of the User's personal data is carried out without a time limit, in any legal way, including in personal data information systems with or without the use of automation tools.

The User agrees that the Operator has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, etc., exclusively for the purposes specified in the section "Collection of personal data" of this Privacy Policy.

The User's personal data may be transferred at the request of the authorized state authorities of the UAE only on the grounds and in accordance with the procedure established by the legislation of the UAE.

The Operator blocks the personal data related to the relevant User from the moment of the User's request or request, or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of false personal data or illegal actions.

Destruction of personal data

The user's personal data is destroyed when the subject of personal data withdraws consent to the processing of personal data. Such feedback must be sent to the Operator in writing.

Personal data protection

The Company takes precautions — including legal, organizational, administrative, technical and physical measures-to ensure the protection of personal data to protect the User's personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

The Company is not responsible for the personal data provided by the user in the public domain: on forums, chats, social networks, other sites not controlled by the Company, where such information may be visible to other users and may be read, collected or used by them. Such information is public.

The Company stores the user's personal data and information for the period necessary to fulfill the purposes described in this Privacy Policy, except in cases where a longer period of data and information storage is required or permitted by law.

The Company does not collect personal data about minors and takes measures to delete such information as soon as possible if it becomes known that the received personal data belongs to a minor.

User requests

The current legislation of the UAE applies to this Privacy Policy and the relations between the User and the Operator.

Users have the right to send their requests to the Operator, including requests regarding the use of their personal data, sending a withdrawal of consent to the processing of personal data in writing to the address specified in the General Provisions of this regulation.

The request sent by the User must contain the following data:

• User's FULL NAME;
• The essence of the request;
• Contact information for feedback:
• email address,
• telephone,
• postal address;
• Signature of the User or their representative.

The Operator undertakes to review and send a response to the User's request within 30 days from the date of receipt of the request.

Other

In everything else that is not directly reflected in the Privacy Policy, the Company undertakes to be guided by the norms and provisions.

The Company reserves the right to make any changes to the Policy at any time at its sole discretion in order to further improve the system of protection against unauthorized access to personal data provided by Users without the User's consent.

After making changes to the Privacy Policy, the updated version of the Privacy Policy is posted on the Company's website.